Our Guarantee & Warranty - Servo Garage Doors Aurora

The Servo Garage Doors Aurora Guarantee

We stand behind every garage door repair, installation, and opener job we complete in Aurora with a flat, written price agreed before any work starts and a 365-Day Done Right Promise backed by The Haven Standard. Since 2015, we’ve documented every visit with a photo record, delivered a written scope of work, and made sure every homeowner knows exactly what they’re paying for and exactly what was done before we leave. That’s not a policy we added later. It’s how Marcus Deller built this business from the first call.

Call (720) 477-6050

What’s Covered

• Workmanship that lasts. If a repair we perform isn’t right, we make it right under the 365-Day Done Right Promise - no diagnostic fee, no argument, no runaround.
• Parts you can trace. We service all eight major brands - LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor - and when we replace a component, you receive documentation of what was installed and why.
• Cleanup that’s complete. We remove failed parts, packaging, and debris before we leave; your garage looks like we were never there, except for the door that works.
• Arrival you can count on. Emergency calls in Aurora are answered by a live person, 24/7, with a named technician and an on-the-way text - not a callback window, not a recording.
• Honest pricing, always. Clause 1 of The Haven Standard requires a flat, written price and written scope before any work begins; “call for a quote” contradicts how we operate, and we don’t do it.

Our Satisfaction Promise

If you’re not satisfied with our work, we make it right. That’s the full promise, and it’s how we’ve operated since 2015.

Here’s what happens. You call us at (720) 477-6050 and tell us what isn’t right. We schedule a return visit at no charge, review the documented photo record from your original service, and fix the issue. If a part failed prematurely, we handle the replacement under our workmanship commitment. If the repair didn’t address the root cause, we diagnose again and correct it. You don’t pay twice for the same problem, and you don’t fight for the resolution.

The 365-Day Done Right Promise is backed by a terms page, not a handshake. You can read exactly what it covers and how it’s enforced. That documentation exists because Marcus Deller started this business on the rule that the customer sees the failed part before anyone quotes a replacement - and that transparency extends to how we handle complaints, too.

We’re also not the only opinion in town. Our Free Second Opinion applies to any written estimate from another company. Bring us the paperwork, and we’ll review it against what we’d recommend for your specific door, spring configuration, and opener setup in Aurora. No coupon required. No obligation to hire us after.

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After

Licensed & Insured Backing

A guarantee is only as solid as the business behind it. We’re licensed and insured, with our credentials available on request - not buried in fine print where you can’t find them.

That matters because garage door work involves real risk. A torsion spring stores enough energy to cause serious injury if it’s mishandled. A door that weighs 150 pounds can damage property or hurt someone if the installation isn’t precise. When you hire Servo Garage Doors Aurora, you’re hiring technicians who’ve been background-checked, wear a uniform, and arrive in a marked vehicle - not a random subcontractor with unknown training.

Our insurance protects your home, your vehicle, and your family if something goes wrong. Our licensing means we’ve met Colorado’s requirements for garage door contractors operating in Aurora and the surrounding area. And our independence under The Haven Standard means we’re accountable to you directly, not to a distant corporate office that treats your complaint as a ticket number.

The Haven Standard contributes the documentation system and the operational rules we agree to follow. We hold our own license and insurance. We make our own hiring decisions. We answer our own phones, including at 2 a.m. when your spring snaps in February - which, in Colorado, is when we see more torsion spring failures than any other month, because the temperature swings stress the steel.

When we leave your property, you receive three things: a written scope of work describing what was done, a flat price you agreed to before we started, and a documented photo record showing what we found and what we fixed. That’s your proof of what you paid for and what we guaranteed. Keep it. If you need us within 365 days, it’s the first document we pull.

Frequently Asked Questions